Dial It Privacy Policy

Last Updated: 2026-10-15

Overview

This Privacy Policy describes how Dial It handles information when you use the app, including your Dial It account, core app features, transaction-related tools, analytics, notifications, and optional SMS transaction tracking.

Dial It is designed to help you manage mobile money activity with more context and less manual work. Some features work on your device, while others use cloud services so the app can provide history, insights, notifications, continuity across app sessions or devices, and service improvements.

Information We Collect

Depending on the features you use, Dial It may collect or process the following information:

  • Account information, such as your phone number and profile details.
  • Device and app information, such as app version, device details, usage dates, and notification tokens.
  • Transaction and ledger information, such as transaction details, counterparties, merchant details, balances, fees, identifiers, and feature-related metadata.
  • Contacts information, when you grant Contacts permission, so Dial It can help you select recipients and display contact names for phone numbers. Dial It does not upload your full address book.
  • Approximate or precise location information, when you grant Location permission, used to add place context to transactions you record.
  • Merchant records you create or save in the app, including merchant details and related identifiers.
  • Analytics and diagnostic information, such as app events, feature usage, session information, error logs, and configuration information used to operate and improve the app.
  • Support information you choose to provide when contacting us by email or other support channels.

Your Dial It Account

Some features require a Dial It account, which you verify with your phone number.

SMS Tracking

SMS tracking is optional. When you turn it on, Dial It uses messages from your mobile money provider to record your transactions in the app. Dial It does not use other messages.

You can turn off SMS tracking at any time in the app or your device settings.

How We Use Information

We use information collected or processed by Dial It to:

  • Provide USSD dialing, transaction history, ledger views, merchant tools, and spending insights.
  • Provide and secure your account and related features.
  • Calculate and display Splits suggestions and savings.
  • Sync eligible app data so your history and settings remain available across app sessions or devices.
  • Send notifications and important app or service updates when notifications are enabled.
  • Analyze feature usage, improve reliability, troubleshoot issues, and improve SMS parsing accuracy.
  • Respond to support requests and enforce app security.

Third-Party Services

Dial It uses trusted third-party service providers to operate the app. They process information on our behalf and only as needed to provide their services.

We do not sell your personal information.

Contacts, Location, and Permissions

Dial It asks for Contacts permission only when a feature needs it, such as choosing a recipient or matching a phone number to a contact name. Contacts are used for these in-app features, and you can grant, deny, or revoke Contacts access in your device settings.

Dial It may request Location permission so it can attach place context to transactions you record. Location is used only for this purpose, and you can grant, deny, or revoke Location access in your device settings.

Dial It may also request notification permission so it can send app updates or transaction-related notifications. You can manage notification permissions in your device settings.

Data Storage and Security

Some Dial It data is stored locally on your device. Some data is synced to cloud services so the app can provide history, optional SMS tracking, analytics, notifications, service improvements, and app continuity.

We retain information for as long as needed to provide Dial It, maintain security, comply with legal obligations, resolve disputes, and improve app reliability. We may delete or de-identify information when it is no longer needed for these purposes.

We use reasonable technical and organizational safeguards to protect information processed by Dial It.

Your Choices

You can control your information in several ways:

  • Turn off SMS tracking in the app or your device settings.
  • Revoke Contacts, Location, or Notifications permission in your device settings.
  • Delete transaction or ledger entries where the app provides deletion controls.
  • Delete your account and associated data, as described below.

Deleting Your Account and Data

You can delete your Dial It account from the app's settings.

You can also request deletion of your Dial It data by emailing [email protected].

We may keep some information where required for security or legal reasons.

Children's Privacy

Dial It is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Links to Other Sites

Our website and app-related pages may link to third-party sites, such as app stores, social pages, or support channels. We are not responsible for the privacy practices of those third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

This policy is effective as of 2026-10-15.

Questions about our Privacy Policy?

If you have any questions or suggestions about this Privacy Policy, contact us at [email protected].

About Us